Age Policy

At RAZ, we strictly adhere to legal requirements to prevent sales to individuals below the legal purchasing age for our products. When placing an order, we use your name and address to verify your identity and age, a process that is required only once.

If we are unable to verify your age during checkout, we may ask you to provide additional information such as:

• Last four digits of SSN and Date of Birth
• ID Upload

Please note, we reserve the right to utilize third-party age verification systems as mandated by federal law. If necessary, we may request identification to complete your order.

To purchase electronic cigarette products and use a credit card, you must meet the legal smoking age in your state. If further verification is needed beyond credit card validation, we may ask you to fax or email a clear copy of your identification showing your age and shipping address.

Failure to provide proper identification within a reasonable timeframe will result in order cancellation. Any fraudulent orders will be reported to local authorities.

Thank you for your cooperation in ensuring compliance with age verification requirements.